Missed a class recently? Learn about make-ups: In order to support our student community we ask that you make every effort to attend your regularly scheduled classes. We do however allow make-up classes to be available on a limited basis, and we request that you kindly inform The Allegra Front Desk as far in advance as possible if you do not intend to use your reserved slot. This slot will then be made available to other students who have previously missed a class. Your consideration will allow all of us more flexibility to satisfy the need for make-up classes. It all works better when we work together!
Please note: Allegra SMA does not provide credits or refunds for missed lessons under any circumstances.
Your monthly tuition reserves your time slots for you exclusively. Therefore no credit or make-up class is owed due to absence. This includes absences due to illness, vacations, and schedule conflicts, We do understand that there will be occasions where you are unable to attend your scheduled lesson and although we cannot guarantee a make-up class, we will do our best to provide limited make-ups under the following conditions:
Allega makes every effort to ensure your lesson continuity with your selected instructor. In the event of an unavoidable teacher absence, Allegra SMA will provide the student with an engaging and well-qualified substitute, and may do so without prior notice. Students who choose not to take the lesson with the substitute teacher will not be eligible for a make-up and no refund or credit will be given.
Allegra-Cancelled Classes/Weather Closures:
In the event that Allegra SMA has no other option except to cancel a lesson due to teacher absence or close due to inclement weather, a make-up lesson will be provided. In this instance, the make-up is owed to you within a reasonable time period. You will be contacted and after consulting with you, Allegra will make 3 attempts to reschedule your class. If you are not available for any of these 3 attempts, we reserve the right to forfeit the make-up lesson.
Thank you for helping to make everyone’s experience at Allegra a great one!